Get support with Right to Repair Directive compliance. ELOEE handles request intake, issuing and delivering the ERIF, repair network coordination and records of each case. You remain responsible for a reasonable repair price and time, the information on your own website, and not impeding repair.
Directive (EU) 2024/1799 requires manufacturers to provide post-warranty repair of selected products. If the manufacturer is not established in the EU, the obligation passes to its authorised representative, then to the importer and, where applicable, to the distributor.
Manufacturers and, if the manufacturer is not established in the EU, their authorised representatives, then importers and, where applicable, distributors — for products listed in Annex II of the Directive.
Offer post-warranty repair of Annex II products (Article 5), inform consumers about repair services (Article 6), publish indicative prices for typical repairs (Article 5(5)) and not impede repair (Article 5(6)). The European Repair Information Form (Article 4, Annex I) is voluntary.
Member States had to transpose the Directive by 31 July 2026. The Czech implementing law is still in the legislative process and not yet in force. Obligations for businesses will arise once it takes effect.
Takes 2 minutes · No registration required · 100% anonymous
Take our quick assessment to find out if you're subject to Directive (EU) 2024/1799 and what compliance steps you need to take.
Start Compliance AssessmentBuilding your own repair service is expensive and complex. The Right to Repair Directive now makes post-warranty repair mandatory, but compliance doesn't need to slow you down. ELOEE does it all for you.
Three steps to set up your repair process
Add our white-label widget to your website or service portal in minutes. No complex integration required.
Upload your product catalog with models, categories, and repair specifications. We use it to set up your repair process.
Request intake, ERIF and case records in one place.
Tools to help you meet Right to Repair Directive requirements
Ready to embed in minutes. Matches your brand perfectly.
Automatically generated PDF and email for every issued ERIF (voluntary form under Article 4).
Live EU audit trail and reporting. Always inspection-ready.
Tracking the 30-day validity of issued ERIFs.
Every ELOEE plan includes tools to help you meet your Right to Repair Directive obligations, from setup to day-to-day operation.
Fast-track onboarding with full regulatory compliance from day one
Seamlessly integrate with your brand identity and website
Compliant PDF documentation generated for every repair request
Automated monitoring ensures you never miss compliance deadlines
Your database and files are stored in the EU (Frankfurt). Transactional emails are sent by a US-based provider; transfers are safeguarded under Chapter V GDPR.
Records of communication and forms, ready to export for inspections
Choose the plan that fits your compliance needs
Less than 1% of the possible fine in year one.
For smaller manufacturers with one product line.
For mid-size manufacturers with multiple categories.
Multi-country EU, custom API integration.
Prices valid as of October 2026; subject to change with regulatory updates.
Once you choose a plan, ELOEE configures your white-label widget and imports your product data. You test the repair request flow and confirm the integration. ELOEE then confirms that setup is complete.
Personal data protection is part of how the platform is designed.
European Repair Information Form generated automatically when offered
Automated tracking ensures regulatory compliance
Legal Notice: ELOEE provides compliance-enabling infrastructure for Directive (EU) 2024/1799 ("Right to Repair Directive"). This page is for informational purposes only and does not constitute legal advice.
Get started quickly. No infrastructure needed.